Providing frontline technical support, the full-time Tier I Help Desk Technician will assist end users in a high-volume contact center environment with troubleshooting, device activation, and service requests for mobile devices, while documenting interactions in ServiceNow. Key responsibilities Provide first-level technical support via phone, chat, and email for mobile devices and connectivity issues Create and manage tickets in ServiceNow, ensuring accurate documentation of issues and resolutions Assist with mobile device activation and guide users through self-service mobility portals Required qualifications High school diploma or equivalent 1-2 years of experience in customer service or technical support preferred Experience supporting mobile devices or working with mobile carriers preferred Proficiency with computers and general technology platforms Ability to work in a fast-paced, high-volume support environment
...What youll need to succeed as a Diesel Mechanic at XPO Minimum qualifications: ~2 years of experience in tractor and trailer inspection and repair or a technical school degree with certification in heavy-duty truck/trailer maintenance ~ Obtain EPA HVAC Refrigerant...
...IT Help Desk Internship This internship is designed as a hands-on introduction to the real world of IT within a fast-paced automotive... ...You will work directly with the IT Manager and gain practical experience supporting day to day technology operations across multiple...
...deliver meaningful results. The Role Were looking for a detail-oriented Field Operations Associate to join our Washington D.C. team. In this hands-on role, you'll be the heartbeat of our operationsprepping properties, solving in-field issues, and ensuring our...
...Job Description Job Description Boys & Girls Clubs of Mason Valley is looking for a CDL-licensed driver to help transport youth to and from school in the Dayton area and on field trips across our organization's footprint. Must be licensed already with availability...
...hour. Address: 1147 East Pulaski Hwy., Elkton, MD 21921 / Contact 302-648-JOBS (5627) with any questions. On-Call Driver / Vehicle Transporter Flexible Schedule | Up to 29 Hours Per Week NOW HIRING - Flexible, On-Call Opportunity! Looking for Flexible Work...