Covering the Hawaii Standard Time business day, the full-time Tier 1 Help Desk Technician will take inbound calls and tickets from dental practices, resolving Tier 1 issues on first contact while working remotely. Key responsibilities Resolve Tier 1 issues for dental clients, including password resets and workstation troubleshooting Document work thoroughly to ensure seamless handoff to teammates Set up and configure PCs, printers, and basic network equipment while managing vendor support cases Required qualifications At least 1 year of technical support experience At least 1 year of customer service experience High school diploma or equivalent; IT degree or equivalent hands-on experience preferred Ability to work 8:00 AM to 5:00 PM Hawaii Standard Time, Monday through Friday Quiet, private home workspace suitable for calls involving patient information
...important issues and information which will help improve team performance. Participate... ...to i3 standards. Education/Experience No prior experience is necessary, however... ...Requirements Must be able to sit at a desk for extended periods, working at a...
...Job Description Job Description W.I.N., LLC ~ Full Time Driver Job Description/Duties Company Driver -Transportation & Hauling Full Time local day and weekend shifts driver,1 weekend a month Expected to represent the company with integrity and professionally...
Summary Employee will be assigned to the Telecommunications Section, VA Medical Center, Cleveland, OH. The work involves operating telephone switchboard equipment to connect incoming and outgoing calls; routing calls to their proper destinations; and providing telephone...
...Job Description Job Description The Transporter/Dialysis Assistant provides safe, timely and courteous transport to and from the nursing home to the dialysis center. Assist Dialysis staff where necessary in the overall running of the unit and to maintain a clean...
...Job Description Job Description Summary Responsible for the safe, orderly, and expeditious flow of air traffic control duties in a Visual Flight Rules (VFR) Air Traffic Control Tower. Dimensions of Position Works under the general supervision of the Tower...