Job Description

Job Description
Job Description
Are you organized, personable, and someone who enjoys being the person everyone can count on? We’re looking for an Administrative Assistant to join a busy insurance agency and help keep the office running smoothly.
This is a high-paced, customer-facing position where no two days are exactly the same. You’ll be one of the first faces our customers see and will play an important role in creating a welcoming, professional experience for every client who walks through the door or calls the office.
Polish-speaking preferred for the nature of this role.
Responsibilities
What You’ll Do

Greet customers and visitors with a friendly, professional attitude
Answer incoming phone calls and direct customers to the appropriate team member
Assist customers with general questions and requests
Schedule appointments and help manage the agency calendar
Enter and update customer information accurately in agency systems
Process paperwork, scan documents, and maintain organized files
Assist insurance agents with administrative and customer service tasks
Follow up with customers and help ensure requests are handled promptly
Communicate with clients by phone, email, and in person
Help keep the office organized and running efficiently
Support the team with additional administrative projects as needed
Requirements
What We're Looking For
Friendly, professional, and customer-focused
Highly organized and able to manage multiple priorities
Comfortable working in a fast-paced environment
Strong communication and interpersonal skills
Detail-oriented, dependable, and proactive
Comfortable answering phones and interacting with customers throughout the day
Proficient with computers and able to learn new systems quickly
A positive attitude and willingness to jump in wherever help is needed
Polish-speaking preferred
Previous insurance or office experience is a plus, but not required
Benefits
Paid Time Off (PTO)###Flexible Schedule###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###

Job Tags

Work at office, Flexible hours

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