MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB .
The Computer User Support Specialist’s primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
Responsibilities include, but are not limited to:
Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.
Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.
Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).
Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.
Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.
Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.
Hardware/Software Installation: Provide installation and testing of hardware and software.
Minimum Qualifications:
High School Diploma
2+ years direct/related experience
Active / valid DoD 8140 IAT-II certification
Demonstrated experience as a full-service IT support team member in a Windows AD environment.
Experience working within an IT support team, contributing to and collaborating on daily support activities.
Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.
Clearance Requirements:
Must have a current/active TS/SCI
Willingness to submit to a polygraph
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.”
Must be able to regularly lift up to 50 lbs
...and off-campus locations.Physical Effort Typically sitting at a desk or table.Repetitive wrist, hand or finger movement (PC typing)... ...high school certification or combination of education and/or experience.Certifications / Professional Licenses No specific certification...
...What you'll need to succeed as a Diesel Mechanic at XPO Minimum qualifications: ~2 years of experience in tractor and trailer inspection and repair or a technical school degree with certification in heavy-duty truck/trailer maintenance ~ Obtain EPA HVAC Refrigerant...
...Dev: Java HTML, CSS, JavaScript, Angular and NodeJS Looking for front-end developers with Angular TypeScript and Node.js. Looking for a senior level developer with at least four years of experience. If someone has 1-2 years and enthusiasm to learn, he can go with that...
...MAINTENANCE TEAM MEMBER - Elizabethtown Sports Park ETSP SFM, LLC LOCATION: Elizabethtown... ...: MAINTENANCE REPORTS TO: TURF MANAGER STATUS: SEASONAL (NON-EXEMPT) ABOUT... ...developing sports, recreation, wellness, and events facilities. We provide a highly...
...performanceCompetitive salaryEmployee discountsFlexible schedulePosition OverviewWe are seeking a skilled, detail-oriented Coffee Roaster to support the daily roasting, production, quality control, and fulfillment needs of our coffee program. This role is...